Responsibilities
- Supervising maintenance of critical systems at all data centers, ensuring all systems are running efficiently and securely.
- Monitoring system performance, ensuring optimal functionality and proactively identifying areas for improvement.
- Ensuring that services are provided according to agreed-upon standards, contracts, and service level agreements (SLAs).
- Maintaining positive relationships with clients, ensuring their satisfaction with services provided, and addressing any concerns or issues.
- Ensuring services comply with regulatory requirements, while managing any risks associated with service delivery.
- Serving as the primary point of contact regarding thermal systems services and technical concerns.
- Supervising the installation, commissioning and configuration of chillers, CCUs, FCUs, FAHUs and FWUs.
- Composing thermal systems documentation such as SOPs, MOPs, EOPs, etc.
- Following OEM guidelines and safety protocols, e.g. Trane, York & Carrier, in troubleshooting.
- Responding to thermal equipment failures rapidly while being on call.
- Supervising chillers tests such as approach temperature test, superheat & sub-cooling test, load response test, etc.
- Supervising CCUs tests such as variable speed fan test, high\ low pressure cutoff test, temperature & humidity control test, etc.
- Supervising FAHUs tests such as airflow test, noise level & vibration test, dehumidifier test, etc.
Mechanical Knowledge Required
- Understanding how HVAC systems are designed, their components, and how they function in heating, cooling, and ventilation.
- Knowledge of routine maintenance procedures and the ability to identify, diagnose, and fix HVAC system issues. Electrical and Mechanical Systems Familiarity with electrical circuits, motors, controls, and mechanical components in HVAC systems.
- Knowledge of local, state, and national codes and standards for HVAC systems, such as ASHRAE, EPA, and OSHA regulations.
- Understanding how to optimize HVAC systems for energy efficiency and sustainability to reduce operational costs and environmental impact.
- Knowledge of proper airflow design and how ventilation impacts indoor air quality and system performance.
- Understanding the refrigeration cycle, including components like compressors, evaporators, condensers, and expansion valves.
- Proficiency in using tools like pressure gauges, thermometers, and digital diagnostic systems for HVAC troubleshooting. Knowledge of strategies for preventive and predictive maintenance to ensure system reliability and minimize downtime.
- Ability to manage, train, and lead a team of HVAC technicians to ensure quality maintenance and service delivery.
- Skills in scheduling, budgeting, and coordinating HVAC projects, ensuring tasks are completed on time and within budget. Strong interpersonal skills to interact with customers, understand their needs, and communicate maintenance schedules and updates.
- Knowledge of health and safety regulations relevant to HVAC systems, including refrigerant handling, lockout/tagout procedures, and safe working conditions.
- Ability to analyze performance data, generate reports, and make recommendations for system improvements. Contractor and Vendor Management Experience in managing relationships with contractors and vendors for system upgrades, replacements, or outsourced maintenance tasks.
Mandatory Requirement: